Shipping Costs and Methods for International Orders
We do ship to most countries around the world, using USPS Priority and Express mail services. International shipping rates begin at $12.95 for smaller orders to Canada and Mexico. Shipping costs are calculated at the time of order shipping. We make every effort to keep your shipping cost low, and you are only charged the actual shipping cost. There is no handling charge or other fees.
PLEASE NOTE: The $32 International Shipping method is ONLY an authorization. Really, this is to make it easier to process international orders using Paypal, as we are unable to enter the shipping cost until the order is boxed and ready to go. You are not charged this amount! Again, it is only an authorization, and you are only charged the actual amount of shipping cost per the USPS.com International Priority Mail Shipping Service, with no additional handling or other fees whatsoever.
International shipping costs are determined at the time of shipping. Charges are determined by the actual cost of shipping by the US Postal Service for International Priority and Express services. No additional handling fees are added.
When you place your order, you are simply authorizing a charge up to the dollar figure indicated. Your actual shipping charge is likely to be significantly less.
International orders are sent via USPS Priority Mail by default. Priority costs average $25 for the first pound, and $30 for two; small orders can be significantly less (5 and 10ml bottles can be safely shipped in a Priority Mail Flat Rate Envelope or Small Flat Rate Box for $16.95, $12.95 to Canada and Mexico). An accurate cost estimate can be made
at the US Postal Service Website: www.usps.com.
All international shipments are subject to customs inspection and/or tariffs ~ the amount of time to cross borders varies greatly. Selecting Express Mail ensures the fastest possible delivery of your package. Further, an extra 'guaranteed' delivery date option can be added ~ you may request this feature, along with the delivery date, in the 'comments' section of the checkout page.
Priority shipping do not utilize shipment tracking. If you would like shipment tracking, please request Express Mail International and note that you would like order tracking in the 'comments' section of the checkout page. We very rarely have any lost orders (in fact, only one in many years of business) and we've chosen to offer standard mail services - rather than use FedEx or other carrier - as the cost is significantly lower. If you do not request order tracking, it is your responsibility for any non-receipt. We do keep records of addresses and ship dates if you require verification. Requesting Express Mail International is encouraged if you are concerned about the safety and timeliness of your order. We will not re-ship international orders once they have left our store.
Ananda Apothecary offers a 'no hassle' returns policy. If for any reason, you are unhappy with your purchase, you may return it for a full and immediate refund. Simply contact us via email or phone for instructions, or return your purchase to us with whatever service you like with a note including your return request. Return requests for international orders MUST be made within 30 days of order processing. Requests made after this time cannot be honored. We are unable to provide credit for opened bottles or kits of flower essences at this time.
Again, your order is important to us. We are committed to providing you the best service possible in every way!
With any further questions about international orders, please email